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Request Recovery Quote

Thanks for your interest in our services. Please fill out the email form below, submit and we will get back to you within 24 hours with details on where to send your drive or device along with a more accurate quote. This process is simply a quote, there is no obligation and no payment is needed up front when submitting this form.

First Name

Last Name

Company

Email

Phone

Partner Program Member

Street Address

Street Address Line 2

City

Region/State/Provence

Postal/Zip Code

Country

Drive Information

Drive Type

Drive Size

Drive Capacity

Do you have RAID? (Multiple Hard. Drives Hold Data)

Format/Operating System

Interface Type

Is This Formated Drive Recovery? (Was the drive accidentally erased or reformatted?)

Drive Comments (Please describe the problem the best you can)

List the most important file(s) needing to be recovered (also note the PASSWORD, if your drive is encrypted*)

What Data Do You Need Recovered?

Just USER files like Documents, Photos, Music, Videos, etc (most typical scenario for INTERNAL hard drives: no System files or Programs/Applications will be recovered)

All files on the hard drive (most typical scenario for EXTERNAL hard drives - this option may add 1-4 extra days to the recovery process for drives with operating systems installed)

How was the data lost (i.e., drive dropped, deleted files, virus, randomly died, don't know)?

Describe previous data recovery attempts (if your drive went to another company first, provide the company's name and diagnosis)

Device Disassembly/Reassembly

Are You Sending Bare Drive or Entire Computer?

Are You Interested In Repairing The Computer? (We will contact you if we cannot repair the computer)

Does Your Computer You Are Sending In Have Any Physical Damage?

What Type of Computer Is It?

Is This A Rush Job?

IF WE ARE QUOTING ON REPAIRING YOUR COMPUTER, WE RECOMMEND CHOOSING PURCHASE A DRIVE FROM $299 DATA RECOVERY TO MATCH THE SIZE AND INTERFACE FOR YOUR COMPUTER

Will you "provide" or "buy" a transfer drive to move the recovered data to? (We only charge for drive if data can be recovered)

Rules for providing your own transfer drive

1) The drive must be EMPTY. Your transfer drive will be formatted (all your data will be permanently deleted) before we start moving the recovered data.
2) If your transfer drive is too small or defective (i.e. contains bad sectors, un-mounts itself while moving data, etc), we will move your data to the smallest drive we have for sale.
3) If Not Repairing Your Computer,The drive must be an external hard drive (with USB, Firewire, or Thunderbolt) or a bare SATA drive.
4) Transfer drive cannot be a NAS drive (with an ethernet connection) or a USB flash drive (unless the bad drive is also flash).
5) Drive must arrive in the same box as the bad drive (you cannot send in a transfer drive after we receive your bad drive). If you fail to include a transfer drive with your bad drive, we will move your data to the smallest drive we have for sale. For "Drop Off" customers, you must provide the Transfer drive when dropping off the bad device.
6) Drive should be equal or greater size than bad drive (you could provide a smaller drive, but if it's not big enough to store all your data, we will move your data to the smallest drive we have for sale).
7) If you fail to include a transfer drive with your bad drive, you must buy one from us.
We do not need any USB cables (not for the Transfer Drive, or the "bad" drive). But, if your Transfer Drive uses an AC adapter (that is: you don't have a "portable" drive, powered from the USB cable), you must include this AC adapter. We don't need the AC adapter for your "bad" drive (if it used one).

We can send you product updates and offers via email. It is possible to opt-out at any time.

You Aggree All of the Information Above is Correct to the Best of your knowledge.